Expert Care for
Neurological
Conditions

Neuro Health Pulse Clinic ("the Clinic," "we," "us," or "our") is committed to protecting the privacy and confidentiality of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage with our clinical services.

1. Information We Collect

• Personal identifiers: name, date of birth, email address, phone number, and mailing address.
• Health and medical information: symptoms, diagnoses, treatment history, and clinical notes provided through consultation forms or direct patient interaction.
• Technical data: IP address, browser type, device identifiers, and website usage data collected via cookies and analytics tools.
• Communication records: emails, contact form submissions, and patient portal messages.

2. How We Use Your Information

• To schedule and provide clinical consultations and healthcare services.
• To communicate with you regarding appointments, treatment plans, and follow-up care.
• To comply with applicable healthcare regulations and legal obligations.
• To improve service quality through internal clinical audits and assessments.
• To send health communications where you have provided explicit consent.

3. Protected Health Information

All protected health information is handled in strict accordance with applicable federal healthcare privacy statutes. We maintain physical, administrative, and technical safeguards to protect PHI from unauthorized access or disclosure. Staff are bound by confidentiality obligations and receive regular privacy training.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with treating healthcare providers involved in your care, vetted third-party service providers under strict data processing agreements, and regulatory authorities where required by law.

5. Data Retention

Patient records are retained for a minimum of seven years following the last clinical encounter, or longer where required by applicable law. Website analytics data is retained for a maximum of 24 months.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information, subject to clinical record-keeping requirements. Contact us at info@neurohealthpulseclinic.info to exercise your rights.

7. Cookies

Our website uses cookies and analytics tools to understand how visitors interact with our content. You may disable cookies through your browser settings; however, some features may be limited as a result.

By accessing the website of Neuro Health Pulse Clinic or engaging with our services, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of our website and services.

1. Nature of Services

Neuro Health Pulse Clinic provides healthcare consultations, clinical assessments, treatment programs, and wellness services delivered by licensed healthcare professionals. Website content is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult a qualified physician for your individual health circumstances.

2. Appointment and Cancellation Policy

• Appointments must be scheduled through our authorized booking channels.
• Cancellations made less than 24 hours before a scheduled appointment may incur a cancellation fee as disclosed at booking.
• Repeated no-shows may result in restricted scheduling access.

3. Payment and Billing

Service fees are disclosed at the time of booking and are subject to change with prior notice. Health insurance coverage is subject to verification and is the patient's responsibility to confirm with their insurer prior to service delivery.

4. Limitation of Liability

Neuro Health Pulse Clinic shall not be held liable for outcomes resulting from factors outside our clinical control, patient non-compliance with prescribed plans, or events of force majeure. Our liability is limited to the amount paid for the specific service in question.

5. Intellectual Property

All website content, branding, program materials, and clinical resources are the intellectual property of Neuro Health Pulse Clinic. Reproduction or commercial use without written authorization is prohibited.

6. Telehealth Services

Where telehealth is offered, patients consent to digital communication for clinical consultations and acknowledge the inherent technological limitations of remote care delivery.

7. Governing Law

These terms are governed by applicable federal and state healthcare and consumer protection statutes. Disputes shall first be subject to good-faith mediation prior to formal legal proceedings.

8. Amendments

We reserve the right to update these Terms at any time. Continued use of our services following updates constitutes acceptance of the revised terms.

This Notice describes how medical information about you may be used and disclosed, and how you can access this information. Please review it carefully.

Our Legal Obligations

Neuro Health Pulse Clinic is required by law to maintain the privacy of your protected health information (PHI), to provide this Notice, and to notify affected individuals in the event of a breach of unsecured PHI.

Permitted Uses and Disclosures

• Treatment: To provide, coordinate, or manage your healthcare and related services.
• Payment: To obtain payment for services, including insurance verification and billing.
• Healthcare Operations: For quality improvement, staff training, compliance, and operational activities.
• Legal Requirements: When required by law or to protect patient safety.

Your Rights Regarding PHI

• Right to access and receive a copy of your medical records.
• Right to request corrections to inaccurate or incomplete records.
• Right to request restrictions on certain uses and disclosures.
• Right to receive an accounting of disclosures made without your authorization.
• Right to request confidential communications through alternative means.
• Right to file a complaint without fear of retaliation.

Contact Our Privacy Officer

For questions or to exercise your rights, contact our Privacy Officer at info@neurohealthpulseclinic.info. Complaints may also be filed with the appropriate federal health oversight authority.